This document (hereinafter, the “Terms”), together with any documents herein mentioned, sets forth the terms and conditions governing the use of the web page creativisocial.com (hereinafter, the “Website”), operated by Creativisocial (hereinafter, “Creativisocial”, “we”, “us” or “our”) to provide information about its products and facilitate their purchase through the Website.

The use of this Website by any user (hereinafter, “you”) implies full and unreserved adherence to these Terms, our Privacy Policy and our Cookies Policy (together the “Data Protection Policies”). If you do not agree to all of the Terms and the Data Protection Policies, do not use this Website.

1. Our data

Company: Creativisocial, marca propiedad de Cardus Global Media, SLU; Tax ID: B43829365; Address: Gran Vía de les Corts Catalanes, 275, Barcelona, ES; E-mail: support@creativisocial.com; Contact form: https://creativisocial.com/contact

2. Your personal data

The information or personal data that you provide us with will be processed in accordance with the Data Protection Policies. By using the Website you are consenting to the processing of such information and data and guarantee its correctness and accuracy.

3. Use of our website

By using this Website and by placing any order through it, you undertake:

1. To use the website exclusively to make legitimate enquiries or orders.

2. Not to make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made we shall be entitled to cancel the order and inform the relevant authorities.

3. To provide correct and accurate e-mail, postal and/or other contact details to us.

You also acknowledge that we may use these details to contact you in the event that this should prove necessary (see our Privacy Policy). If you do not give us all of the information that we need, we may not be able to complete your order. By placing an order through the Website, you warrant that you have the required legal age in their country of residence to be capable of entering into binding contracts.

4. Service availability

Products offered through this Website are available for worldwide delivery.

5. Register

You will be registered as a user on our website at the time of purchase, in which case all the data you provide us with will be securely stored in our systems and you will be able to access it by logging in.

You can also de-register and delete your account at any time. To do this, you can do it on your own on the platform or contact us at support@creativisocial.com

6. Product & Service availability

Orders are made to order as they are personalized services, so you agree to be bound by the special delivery conditions set forth in clause 9 of these Terms.

7. Characteristics of the products and services

We have tried to accurately display the characteristics of its products and services. However, you can make any inquiries before purchasing them through the contact form or via e-mail: support@creativisocial.com

8. Pricing and payment

The prices on the Website include VAT.

Payment can be made by credit card. To minimize the possibility of unauthorized access, the data you provide us with will be processed in SSL encrypted form.

Credit cards are subject to validation checks and authorization by your card issuer. If your card issuer fails to authorize payment to us, we will not be liable for any delay or non-delivery.

9. Delivery

Unless there are any exceptional circumstances, we will try to execute your order consisting of the product/s listed in the Delivery Confirmation within the period indicated in the Website according to the selected delivery method.

If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to continue with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid.

For the purposes of these Terms, it will be understood that the “delivery” has been made or that the order has been “delivered” at the moment you acquire possession of the products and/or services through our platform, after communication via e-mail.

10. Risk and title

The products and/or services will be at your risk from the time of delivery.

Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery costs, if applicable, or upon delivery, whichever is the latter.

11. Returns policy

No exchange or return is allowed once the product and/or service has been delivered.

12. Liability

Unless specifically provided otherwise in these Terms, our liability in connection with any product and/or service purchased through our Website is strictly limited to the purchase price of that product.

Except where provided otherwise by law, we will not accept any responsibility for the following losses, regardless of their origin:

• loss of revenue or sales;

• loss of business;

• loss of contracts;

• loss of anticipated savings;

• loss of data; or

• loss of management time or working time.

Due to the open nature of this Website and the potential for errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted to or obtained from this website unless otherwise expressly set out on this Website.

13. Force majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control. An event outside our control includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

• Strikes, lock-outs or other industrial action.

• Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

• Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

• Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

• Impossibility of the use of public or private telecommunications networks.

• The acts, decrees, legislation, regulations or restrictions of any government or public authority.

• Any shipping, postal or other relevant transport strike, failure or accidents.

Our will be suspended for the period that any event outside our control continues, and we will have an extension of time for performance for the duration of that period.

We will use our reasonable endeavours to bring the event outside our control to a close or to find a solution by which our obligations may be performed despite the event outside our control.

14. Intellectual property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by us or our licensors. This does not prevent you using this website to the extent necessary to make a copy of any order or contact details.

15. Links from our Website

We may have links from our Website to other third party websites and materials; such links are provided exclusively for information purposes and we do not have any control whatsoever over the contents of such websites or materials. Accordingly, we accept no liability whatsoever for any loss or damage which may arise from the use of such links.

16. Transfer of rights and obligations

The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. For the avoidance of doubt, any such transfer, assignment, charge or other disposition will not affect your statutory rights as a consumer or your rights under the Contract or cancel, reduce or otherwise limit any warranty or guarantee which may have been provided by us to you, whether express or implied.

17. Severability

If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term or condition will to that extent be severed from the remaining terms and conditions which will continue to be valid to the fullest extent permitted by law.

18. Modification

We reserve the right to revise and amend these Terms at any time and with no prior notice. We will inform you about any substantial changes made to them. You will be subject to the Terms in force at the time that you access this Website.

19. Governing law and jurisdiction

This Website is operated and controlled by Creativisocial. Consequently, all and any matters which may derive from access to and/or utilization of the same shall be understood to be governed and construed in accordance with Spanish legislation.

Should the user have his or her domicile outside of Spain, Creativisocial and the user shall submit to the competent courts and tribunals of Barcelona, expressly waiving their right to any other jurisdiction.

20. Comments, suggestions and complaints

You can submit any comments, suggestions or complaints through our contact form or via e-mail: support@creativisocial.com. We will deal with your request as soon as possible, but no later than one month after receipt of the request.